You’ll find there are many different types of questions to ask in a survey, and they each serve their purpose.
- The dichotomous question is generally a “yes/no” question.
- Users are encouraged to type their own response in the open-ended question.
- The multiple-choice question allows users to pick from a variety of answers.
- The rank order and ranking scale questions allow users to rank items.
But, what if you need more information than this?
This is where uploads come in. You can use uploads as part of your surveys and forms.
How to Use Uploads
When you use uploads, you give respondents the ability to attach data that isn’t usually available through the above standard survey questions. (tweet this)
For example, a customer purchases your product, and you want to see it in action so you ask them to upload a photo. Or, perhaps you want respondents to upload a document like a resume. They could also do this with the file upload.
Even better, they can upload documents and photos through the survey on their phones.
With the extra feature of being able to use uploads as part of your surveys and forms, you can now collect additional information from respondents.
You make it easy for them to send you information they have in a digital format. This is especially helpful for respondents because they don’t have to type the information into your survey – they can just upload a file.
This survey question type is particularly beneficial when using mobile surveys. Your respondents can simply upload a photo or document from their mobile device to the survey.
It makes it easier for respondents to provide you with information while engaging them in the process.
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Image via Visual Hunt.