Features

Gather and take action on your NPS, CSAT, CES and Rating scores.

Gather feedback.
Make great decisions.

Gain insight from your customers by asking the questions that get to the heart of what you want to know. What you discover will help you make smart decisions in your business.

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Intro to SurveyTown - Survey software for creating online surveys | SurveyTown01:40Youtube video: Intro to SurveyTown - Survey software for creating online surveys
SurveyTown

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Create Targeted Questions

Craft the perfect survey with 10 different question types from a simple “text box” to the highly insightful “matrix” question. Create new questions with a click of a button and reorder them with drag-and-drop simplicity.

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Promote & Collect Responses

Control how and when your surveys are viewed with functionality that allows you to open and close your survey at a times of your choosing, limit them to “single entry,” control the look and feel of your survey as well as add your branding to the survey pages.

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Review & Analyze

SurveyTown collects all responses to your surveys and allows you to analyze them. Quickly see the number of responses and view your aggregated statistics on responses in charts or export them to a spreadsheet for further analysis, sharing or safekeeping.

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Flexibility for Everyone

With multi—users, larger organizations can easily manage surveys and collaborate together.  When you create multiple users, you can assign them permission to manage certain surveys and not others.

SurveyTown has the features to get you results.

– Survey Capabilities –

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10 Question Types

Choose from basic question types like text and multiple choice as well as more advanced onese like matrix and ranker.
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Unlimited questions

Unlimited questions

Add as many questions as you need to your survey.

Unlimited surveys

Unlimited surveys

Create as many surveys as you want in your account.

Unlimited Responses

Unlimited Responses

There is no limit to the number of responses you can collect .

Single- or multi-page

Single- or multi-page

Create a single page or multi-page survey depending on your needs.
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Robust reporting

Robust reporting

See your survey results in beautiful graphs.
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Data export

Data export

Export all your individual responses for analysis and safe-keeping.
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Logic and actions

Logic and actions

Skip pages, send emails and route users to different URLs based on their answers to questions.
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Email notifications

Email notifications

Send thank you or confirmation emails to survey respondents and notification emails to yourself.
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Entry limits

Entry limits

Need to limit the number of responses?  We’ve got you covered.
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Automatic open/close

Automatic open/close

If all your responses need to collected by over a certain date range, you can set open and close dates.
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Tags

Tags

Organize your surveys by tagging them.
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– Brand Recognition –

White-label capabilities

White-label capabilities

Brand individual surveys to your company and remove any mention of SurveyTown.  Reseller partners can also white-label the entire application.
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Custom survey URL

Custom survey URL

Use our white-label URL (“myfeedback.io”) to host your surveys.

Add company logo

Add company logo

Brand surveys to your company by adding your logo to them.

Rebrand entire app

Rebrand entire app

For our Reseller Partners, add you logo and colors to the application.
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Custom login URL

Custom login URL

For reseller partners create a completely new URL where your customers can access the application.

Custom powered-by link

Custom powered-by link

Remove our powered by language and use your own.
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– Integrations –

API access

API access

Use our API to integrate you survey data into other applications.
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Webhooks

Webhooks

Receive survey data in real-time.
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Developer control

Developer control

Create multiple API keys for different uses.
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– Access –

Multipe users

Multiple users

Create multiple users and collaborate with others in your office.
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Control Permissions

Control survey permissions

Control what surveys users can edit or view.
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Something Else

Control functional permissions

Give users the ability to edit surveys or just view the reporting.

– Super Admin –

Enterprise-wide Platform

Enterprise-wide platform

Enterprise or Reseller partners can login and see all of the accounts under their control, login as their customers and even schedule notification to show up in the application.
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Full-featured sub accounts

Full-featured sub accounts

Enterprise or Reseller partners can create new survey accounts for their customers.
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Consolidated billing

Consolidated billing

Enterprise or Reseller partners can receive one bill for all the accounts you manage.
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What can SurveyTown do for you?

If you have questions about our plans or need some guidance on the type of plan that is right for your organization,
please contact us. Were happy to help!

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