Once you start a survey, it will collect responses for you. We collect your response data and then give it back to you several different ways. Here is a breakdown of the different ways you can collect the data from your responses.
Aggregate data in graphs
We collect your responses and show you the response data in aggregate in our reporting page. Using filters, you can also slice and dice your survey data, re-arranging your view of your data using answers to previous questions. So for example if you asked your respondents their gender, you could then filter you results just to see graphs of the responses from men or women.
View in PowerPoint
Many customers want to present their survey finding into PowerPoint presentations that they can then show to their collegues. We make this process easy with our feature to Export to Powerpoint by clicking the “Export to PPT” button at the top of the Reporting section of the survey.
View individual responses
If you are interested in seeing any particular response we give you a “grayed-out” view of individual responses. First look at your list of responses and then click the “View” icon.
Download Comma-separated values (CSV) file
If you want to manipulate your data in Excel or Google Sheets, you can export all your response data into a CSV and then from there you can import into different systems to create your own reports.
Receive via Webhook
Survey webhooks are notifications that we can send to a listener of your choice via an HTTP POST when someone takes certain actions in their survey account. A listener is simply a script that lives at a URL that stands ready to do something with the information we send it. Then when a respondent completes a survey we notify the listener with answers to the questions. That listener can then “do something” with the data immediately, like add it to a CRM database. Webhooks are the best way for programs to stay in sync with each other in real-time.
Retrieve via API
Unlike Webhooks which push information to you, our survey API allows you to retrieve you survey data “on-demand”. Get an API key from your account and connect to our service at https://api.surveytown.com/2/REST/ to retrieve your data in JSON format.
In sum, once your respondents start taking your survey, you can retrieve you data in a many ways. We strive to help you access your data in a way that is most useful to you at the time you want to get access to it.
