Why SurveyTown might be the right choice for you.
SurveyMonkey is a great tool and we admire them in many ways. But if you are in the market for surveys, here are some reasons you might want to take a look at SurveyTown instead.
1 . Customize Your Success Pages with Images
When your respondents finish the survey, you may want to thank them or show your own social media icons to allow them to share their experience with their friends. In SurveyTown you can customize your survey success pages with images or icons. Upload them and we will host them for you!
2. Monthly Commitment
Hey — commitments are great, don’t get us wrong. But SurveyMonkey walls off lots of functionality unless you pay for an annual account. At SurveyTown, we don’t have this limitation. You get full access the functionality of your account with only a month-to-month commitment.
3. Obsessed with Customer Service
We are small (for now) and obsessed with customer service. Working with SurveyTown you get access to a small dedicated team that is devoted to customer service and ready to collaborate.
4. Survey Personalization
With our URL Variables, you can create questions that address the survey taker specifically. For example, “George, please rate your experience” or “How did you enjoy the performance of ‘Wicked‘?”. In both examples the question text as been customized to the survey taker given who they are or what they have purchased, which increases response rates.
5. API Access for 30% less
Looking for a survey partner you can integrate with. Our API is robust and includes Webhooks. Also, we give Direct API Access at our Professional Account level which is $70 (instead of SurveyMonkey’s $99) and does not require a yearly commitment.
6. Embed Survey Questions in Emails sent from any Email Service Provider
In SurveyTown, we give you the code that you can use to embed survey questions in emails you are sending out. So you can put them in emails generated by Campaigner, Bronto, Mailchimp or any other Email Service Provider. You can also embed them in custom emails you maybe generating or sending out via other applications.
7. Enterprise Grade White-label
SurveyTown is a great fit for agencies because in addition to giving you an “unbranded” URL to host your surveys and allow you to customize success URLs, we also allow you to add your logo inside the application itself and to sell it as your own product to your customers. In addition, SurveyTown gives you the ability to manage multiple accounts through one administrative interface. For more info please see the blog post – the difference between white-labeling and white-label reselling surveys.
SurveyTown has tagging instead of foldering which means you can label one survey with multiple tags which is tantamount to putting a survey in two or more separate folders at once. You can also add, edit or delete these tags via our API.
9. Additional Enterprise Users are only $20 a month
You can add additional “Enterprise” users inside of SurveyTown and share administrative privileges with them (or not) for $20 a month. An additional user at SurveyMonkey’s “Platinum” level will double the cost of your account.
10. Mobile Surveys – “Tap Your Phone, Take A Survey”
Want to improve your “in person” survey responses. Let’s us partner with you on “Tap Your Phone, Take A Survey”.