One of the top ways to retain the top talent at your company is to stay in touch with your employees. You want to know how they are feeling about their job, your workplace, and your company culture.

The best way to find these things out are through employee feedback. By knowing how they feel, you know where you can improve the overall employee experience to retain your workforce longer.

Yet, many businesses today are ditching the traditional performance review entirely. In fact, more than 75% of HR execs say performance reviews don’t accurately represent an employee’s performance. What’s more, those HR execs who are holding on to traditional reviews find they aren’t getting as much honest feedback as they’d like. So, what are you to do?

In this article, we look at how today’s HR executives are getting employee feedback.

The answer is surveys. Let’s look at how HR executives are using them today.

HR Execs Use Employee Engagement Surveys

You can send these surveys anytime you’d like. Do find a balance though as you don’t want to send them every week.

Consider sending employee engagement surveys monthly, quarterly, biannually, or annually. These surveys help you collect data from your entire team all at once.

You’ll learn immediately how engaged your employees are, and you can focus on their overall satisfaction, productivity, and issues.

One way to ensure you are really learning how your team thinks and feels is to let these surveys be anonymous. You can give employees the option to share their names if they’d like, but you’ll find they’ll be more honest if they can be anonymous.

In addition, strong HR executives are compiling the data from these employee engagement surveys and sharing it company-wide. Then, these HR execs are telling the staff what the company is going to do to fix things and make things better.

Don’t forget to also share where your business excels. You’re bound to learn both positive and negative things in your survey.

Here are some suggestions for your surveys:

• Don’t ask leading questions. You don’t want to “tell” the employee what to say. Ask them how they feel about specific things.
• Use targeted questions for things you are curious about.
• Consider sending surveys more frequently than once a month so your employees feel valued.
• Keep your surveys short so they don’t take too long to complete.

HR Execs Use New Employee Surveys

Another way top HR execs are getting employee feedback is through the new employee survey.

Most companies hire new staff with the understanding everyone will revisit the job in 90 days. HR execs know just how important these first 90 days are and have developed strong on-boarding and training programs.

Yet, many businesses aren’t quite sure how their new team members feel after these 90 days. Are they happy? Are they satisfied? Do they feel like their training was thorough? Are they going to stay around?

Top HR executives are gathering employee feedback at the 30-day mark, the 60-day mark, and finally at the 90-day mark.

This is an integral way to know if your on-boarding program is working well, if your new team members have acclimatized to your company culture, if they are content at your company, if they think your plans for them are doable, and if they need a little more nurturing.

Final Thoughts

In order to create the best employee experience and increase employee retention, it’s vital that you get employee feedback through surveys. Then, it’s important to take the next steps of sharing that feedback and acting on it. (tweet this)

Today’s HR executives are getting employee feedback through employee surveys, and they are using it to improve their business.

Finally, it’s important to remember that happy employees pass that satisfaction on to your customers. These employees are more willing to go the extra mile to help you grow your business.

Surveys can help you get valuable employee feedback about what your employees need and want. You can then use this feedback to improve your business policies and procedures. Are you ready to get started with your Survey Town account? Start with your account today.

Image: Mimi Thian on Unsplash