Competition is fierce among the businesses still open. Here’s why customer loyalty matters more today (and so does your NPS score) than ever before.
Survey Tips
Using Surveys to Move Customers Through Your Funnel
Survey Tips
Customer touch points are integral to your sale. Here’s how using surveys to move customers through your funnel can help drive business.
3 Surprising Industries That Leverage Surveys All the Time
Survey Tips
Wondering if you should use surveys to improve your business and overall marketing? Here are five surprising industries that leverage surveys all the time.
Growing Your Business with Your NPS Score
Survey Tips
You have the data, now what are you going to do with it? You can improve your profits. Let’s look at growing your business with your NPS score.
Creative Ways to Share Your Survey with Customers
Survey Tips
You want people to complete your survey, so you want to make it something they want to do. Here are some creative ways to share your survey with customers.
Should You Reward Customers for Filling Out Your Survey?
Survey Tips
You want more survey respondents. Sometimes people recommend incentives. So, should you reward your customers for filling out your survey?
What You Can Learn from Your CES Score
Survey Tips
Wondering what your customers think of your overall customer experience? Learn about it with the CES survey. Here’s what you can learn from your CES score.
Incorporating Survey Results into Your CRM
Survey Tips
You use customer relationship management software, so it only makes sense you like to know more about incorporating survey results into your CRM.