You have the data, now what are you going to do with it? You can improve your profits. Let’s look at growing your business with your NPS score.
Survey Tips
Creative Ways to Share Your Survey with Customers
Survey Tips
You want people to complete your survey, so you want to make it something they want to do. Here are some creative ways to share your survey with customers.
Should You Reward Customers for Filling Out Your Survey?
Survey Tips
You want more survey respondents. Sometimes people recommend incentives. So, should you reward your customers for filling out your survey?
What You Can Learn from Your CES Score
Survey Tips
Wondering what your customers think of your overall customer experience? Learn about it with the CES survey. Here’s what you can learn from your CES score.
Incorporating Survey Results into Your CRM
Survey Tips
You use customer relationship management software, so it only makes sense you like to know more about incorporating survey results into your CRM.
Benefits of Sharing Your NPS Score with Employees
Survey Tips
You did the survey, got your results, and compiled your data. Now what? In this article, we look at the benefits of sharing your NPS score with employees.
NPS Vs Ratings – Which Is a Better Indicator of Customer Satisfaction
Survey Tips
You’ve heard about the Net Promoter Score (NPS), and you know about ratings. But, which is a better indicator of customer satisfaction?
What to Do Immediately After Seeing Your NPS Rating
Survey Tips
You sent your survey, and now you’ve got your results. Here’s what to do immediately after seeing your NPS rating. Get ready, get set, and go.